Our contact details
Name: Nicki Jannaway BSc (Hons) PgC MAA RBAF
Address: Bowls Farm, Castle Rd, Ludgvan, Cornwall
Phone Number: 07719 662476
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· If you have an appointment, I document and keep your medical information to inform treatment and record the acupuncture you have received.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To enable Second Space to contact you about your appointment and treatment
· As a record of the treatment you have received and why I have treated you in the way I did
· For email marketing purposes – with your consent
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep treatment records for 7 years from your last treatment. We will then dispose your information by deleting the computer records, if any, and by shredding the paper treatment records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@second-space / 07719 662476 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@second-space / 07719 662476
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk